Problem Statement:
Knowing your customer is crucial for the survival of any organization. This is all the more relevant in a doctor’s practice since the doctor has to track patient’s…
Problem Statement:
The Freedom of Information Act (FOIA) gives the public the right to request access to records from any federal agency. Federal agencies are required to disclose requested information…
Problem Statement:
Over 50% of web visits are currently coming from mobile devices. Compare this to just 10 years ago when over 90% all web traffic came through desktops. Yet…
Problem Statement:
According to Statista, over 6.9 billion people are smartphone users in the World as of Jan. 2023. That is 86.4% of the World’s population. Smartphone users are spending…
Problem Statement:
In this digital world, several organizations are still using paper to manage task orders. Task orders involve multiple levels of staff approvals, communication with vendors to…
Case Background
The National Institute of Mental Health (NIMH) STARS Office managed the NIH-wide STOPS contract that provided scientific, healthcare, technical, professional, and clinic research needs to the NIH. The…